Subscribe    |    Sponsors    |    About Us   |   Contact Us                

Why Chile Is Becoming an Offshore Destination
Today, companies are outsourcing to other places in the world besides Asia to diversity their risk. Read why both buyers and suppliers are selecting Chile. (2009)

Enabling Offshored Call Centers to Move Back On Shore
In the past, barriers to moving a call center back on shore included the high cost of staffing, training, technology, and terminating a contract early. Organizations can now handle their move back onshore cost-effectively and get up and running again quickly. Here's how. (2009)

How Outsourcing Can Help Retailers Survive the Recession
There is one long-term action retailers can take to reduce their current cost structures: offshore outsourcing. Steve Haas and Paul Nowacki estimate retailers can save up to 35 percent if they outsource to a supplier with an offshore component. They discuss offshoring’s benefits and challenges. (2009)

How Process Rigor Helped Sun Microsystems Innovate
During the transition CSC had to move 55 percent of Sun’s application development offshore, hire 450 employees in India during a national boom, and build two data centers in 60 days. Sun Microsystems expected CSC to produce immediate productivity gains with 42 fewer people, maintain service to 35,000 Sun employees, and support 600 applications. Here’s why it worked. (2009)

How Much BPO Work Should Buyers Outsource and How Much Should They Send Offshore?
Five years ago moving 50 percent of the work offshore required major discussions for executives to approve the move. Today they would ask why send only 50 percent of the outsourced work offshore. Here's how to answer the "how much" question. (2009)

How to Manage an Offshore Relationship During a Recession
Four managerial concerns arise during a recession, which significantly impact the buyer and provider. A Stanford academic shares mitigation techniques. (2009)

Outsourcing Speeds, Standardizes, and Automates Routine Marketing
Don't fire your ad agency, but do consider outsourcing any marketing function you can reduce to a template. Learn how technology provides real numbers for smarter marketing decisions. (2009)

An SMB Outsources to Not Go Out of Business: It Thrives Thanks to Outsourcing in the Philippines
Low margins and the economy put a U.S. marketing company on the ropes. It had two options: go out of business or outsource. Sending the work to the Philippines has helped it survive and thrive. (2009)

How to Manage and Mitigate Offshore Risks
What are the real risks in offshoring both ITO and BPO work? Professor Ravi Aron, John Hopkins University, says understanding those risks helps buyers set up procedures to make their offshore engagements more successful. (2009)

• More Stories

The Right Offshore Location May be Closer than You Think - In offshore outsourcing it's rarely a good idea to "put all of your eggs in one basket." The key is finding the right solution for a business' needs. - November 2008

Industrialize Your Applications Delivery to Achieve High Performance - For CIOs intent on using IT to enable high performance for their organizations, industrializing the way they deliver applications to the business can achieve savings and business results--beyond those associated with low-cost labor through offshoring. This... - September 2008

An Assessment on the Future of Captive Shared Services Centers - While a global shared services strategy is a powerful route to cost savings and global reporting consistency, embarking on this strategy as an internal initiative is not the most efficient or cost effective means of achieving a company's vision. - July 2008

Best Practices in Offshore Outsourcing: Strategies for Transition, Attrition, Communication, and Bridging the Cultural Gap - Outsourcing Center studied the risk-mitigation efforts of 40 offshore outsourcing relationships participating in the 2007 Outsourcing Excellence Awards program. This paper discusses the best practice strategies customers put in place to ensure greater retu... - November 2007

You're Offshoring. Now What? - Conventional offshoring of applications can take you only so far. It can decrease your costs, but it can't increase your power. The time is right to explore new ways to achieve more value from your business applications. - November 2007

Best Practices: Integrating a Multishore Strategy into your Global IT Organization - Strategic insights you need today to make your global operations successful. - November 2007

Comparison of Outsourced and Captive Solutions for Capturing Value from Offshoring - Preview Deck - An in-depth examination of the relative cost and value of captives and third-party outsourcers. Includes a Total Cost of Ownership analysis which explains why captives are 5-15% more expensive than outsourced solutions. - October 2007

Transformational Offshoring: Why and How? - This Paper by Patni discusses some of the biggest challenges faced by organizations in aligning their applications to the business. The role of an offshore strategy in transforming those applications so as to align them with their business while the... - February 2006

• More Research

If your company is interested in gaining exposure to our highly targeted readers who are looking for outsourcing information and for companies that can assist them, you should consider becoming an Outsourcing Center sponsor. Click here to learn more about sponsorship opportunities.

ADS